Phil Call Center Directory

Founded in 2001 and headquartered in France, OneAccess is funded by CDC Entreprises Innovation, VPSA, AGF Private Equity (AGF Asset Management subsidiary) and CIC Finance (CIC-Credit Mutuel Group investment group).

OneAccess designs, manufactures and markets business-class CPE-routers, delivering a complete set of solutions, including numerous access technologies (xDSL, Ethernet, ATM, ISDN, FR), telephony services (Voice over IP and Voice over DSL) and migration solutions for non-IP data. The company is currently expanding it sales force and developing worldwide distribution points working with a global network of carriers, distributors and OEMs technologies.

Location:
Poland

Website:
http://www.oneaccess-net.com/

Founded in 2001 and headquartered in France, OneAccess is funded by CDC Entreprises Innovation, VPSA, AGF Private Equity (AGF Asset Management subsidiary) and CIC Finance (CIC-Credit Mutuel Group investment group).

OneAccess designs, manufactures and markets business-class CPE-routers, delivering a complete set of solutions, including numerous access technologies (xDSL, Ethernet, ATM, ISDN, FR), telephony services (Voice over IP and Voice over DSL) and migration solutions for non-IP data. The company is currently expanding it sales force and developing worldwide distribution points working with a global network of carriers, distributors and OEMs technologies.

Location:
Poland

Website:
http://www.oneaccess-net.com/

Wind Telecom is the Central and Eastern Europe’s leading provider of communication solution focusing on contact centers and value added services platforms for mobile and fixed carriers. Wind Telecom’s products and services are designed to allow businesses to achieve sustainable competitive advantage.

Wind Telecom was founded in 1998 and employs about 50 people serving more than 200 customers in the CEE region. In 2004 Intel Atlantic acquired minority stake in Wind Telecom. Through tight co-operation with Intel as a part of the Intel Communication Alliance and other initiatives we shape the future of communications towards true convergence.

They believe that the source of Wind Telecom market success in the CEE region is based on two fundamental factors: they participate only in those projects that bring real value to their customers. Factor number two is that their products are based on open architecture and modular communication components ensuring investment protection in the long term.

Being based in the heart of Central and Eastern Europe they understand differences and needs of customers operating in this region. This allows them to apply the leading edge global standards combined with local knowledge and thinking to achieve their customer success.

Wind Telecom has won numerous awards including recent “Market Leader 2003″ and Deloitte Technology Fast 50 2004 CEE.

Location:
Poland

Website:
http://www.windtele.com/

Tim Call Center has been in operations since 2002. It specializes in providing a wide range of Call/Contact Center tailor made multilingual services, focusing on sales & marketing projects and dedicated customer centers. Main clients include top international market players from the IT, Pharmaceuticals and FMCG sectors

TIM Call Center offers the following services:
- Sales Support
- Partnership Programs
- Marketer audit
- Sales Center
- Multilingual Contact Center
- Tender Monitoring
- The Infoline and telesales
- Appointment Setting

Location:
TIM Call Center Sp. z o.o.

Ul. Młynarska 8/12 (Wola Plaza)
01-194 Warszawa
Poland

Tel.: +48 22 20 33 000
Fax: +48 22 20 33 099

Website:
http://www.timcallcenter.com/

Founded in 2001 and headquartered in France, OneAccess is funded by CDC Entreprises Innovation, VPSA, AGF Private Equity (AGF Asset Management subsidiary) and CIC Finance (CIC-Credit Mutuel Group investment group).

OneAccess designs, manufactures and markets business-class CPE-routers, delivering a complete set of solutions, including numerous access technologies (xDSL, Ethernet, ATM, ISDN, FR), telephony services (Voice over IP and Voice over DSL) and migration solutions for non-IP data. The company is currently expanding it sales force and developing worldwide distribution points working with a global network of carriers, distributors and OEMs technologies.

Location:
Poland

Website:
http://www.oneaccess-net.com/

Central Europe BPO is a multi-channel Contact Center providing Business Process Outsourcing over the entire customer interaction cycle. Central Europe BPO understand that each contact with a customer is an opportunity to increase sales, build ‘brand’, and increase customer loyalty.

Based in Wroclaw (Breslau), Poland, Central Europe BPO’s focus is to provide exceptional value for money with no less quality. Central Europe BPO people are selected from a deep pool of fluent German speakers in Breslau - many are graduates with a Master’s Degree in German language. Central Europe BPO support contact with customers using telephone, fax and email. Their systems are set-up to track, record and report on each customer contact using state-of-the-art Contact Center technology based on Internet Protocol (IP).

Central Europe BPO was established in 2004 by Adam Eisenberg and based in Wroclaw, Poland. In January, 2005 an alliance was formed between Central Europe BPO and MaxASP GmbH. Together, MaxASP and Central Europe BPO offer complete contact center solutions for the German market.

Location:
Poland

Website:
http://www.maxbpo.com/

Call Center Poland S.A, the leading outsourcing call center company in Central and Eastern Europe, specializes in providing high quality multilingual telesales, customer care and business process outsourcing services 24 hours a day, 7 days a week. As a near-shore/offshore contact center, Call Center Poland S.A offer a range of solutions which significantly reduce their clients’ operational costs without compromising quality.

Call Center Poland S.A fully support English and all major European languages from our 2 locations in Warsaw, Poland. Call Center Poland S.A are experienced, reliable, enthusiastic and flexible in adjusting our services to you and your clients’ specific needs.

Call Center Poland S.A possess a sizeable recruiting pool of well-educated young people in order that our clients can benefit from multilingual and technically proficient agents with no recognizable accent.

Location:
Poland

Website:
http://www.ccp.pl