Archive for August, 2009

American Data Exchange Corporation (ADEC)

Monday, August 31st, 2009

American Data Exchange Corporation (ADEC) is committed to helping you understand and apply resourcing solutions for your long-term success. ADEC will help you manage your business better with our Business Solutions and Remote Manpower Services.

ADEC Solutions is an innovative global market leader in providing customized outsourcing solutions to clients worldwide. With deep industry knowledge and proven experience in outsourcing, ADEC is committed to delivering seamless, customized, innovative services that are scalable, efficient, and cost-effective, to meet the specifications of your business.

Location:
United States

Website:
http://www.amdatex.com/

InfoVision Group

Friday, August 28th, 2009

InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 15 years of experience its 3,600 employees are focused on delivering solution in running call centers, database management and back office support services for domestic and international customers.

In addition, InfoVision’s HR BPO division employs 3,300 staff.

The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. IVG services clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.

IVG’s domestic and international operations are managed under it’s group companies InfoVision Solutions & InfoVision International respectively.

IVG’s philosophy is focused on relentless pursuit of excellence and quality in all spheres of its activities. It has a strong technology focus with 60 software professionals focused on building and operating latest software and technology platforms.

InfoVision enables customers to concentrate on their core business by outsourcing their marketing & customer centric support services. Armed with more than a decade of relevant industry experience, along with its strengths in recruitment and management of professionals, InfoVision handles time critical challenges maintaining strict confidentiality of information, matching but surpassing customer’s expectations. InfoVision prides itself on its process efficiencies and quality conscious philosophy which has enabled the company to multiply accounts on a regular basis.

InfoVision adopts a quality conscious work ethic, tempered with a clear and in-depth understanding of the business environment. To remain competitive and cost-effective, InfoVision is continuously evaluating new services and trends to satisfy its customer’s needs.

Location:
India

Website:
http://www.infovisiongroup.com/

I/Act

Saturday, August 22nd, 2009

I/Act is one of the call centers in the Philippines. I/Act caters various call center operations.

Location:
Philippines

Website:
#

SIP Marketing Group (Canada)

Friday, August 21st, 2009

The SIP Marketing Group is an Internet Marketing & Lead Generation company dedicated to helping you increase your business. They provide a number of different tools and solutions that can be implemented to increase your business rapidly. Remarkably innovative, and driven by our passion for success, our team is assembled with a primary focus: their clients.

Location:
The SIP Marketing Group
Winnipeg, Manitoba,
Canada

Website:
http://www.sipmarketinggroup.com/

Symbio Philippines (Ortigas Center)

Friday, August 21st, 2009

Symbio Philippines is one of the newest call centers in the philippines

Location:
Symbio Philippines
Unit 1505, 15th flr.
Orient Square Bldg.
Emerald Avenue, Ortigas Center
Pasig City, Philippines 1605
632-6876041

Website:
#

AMPM Connect Call Center, (Cebu)

Thursday, August 20th, 2009

AMPM Connect Call Center, Inc. was established to serve small and mid-sized businesses meet the demands & challenges of their business and help them increase their productivity, thus, respond to the needs of their customers better and more efficiently.

AMPM Connect Call Center, Inc. is a start-up contact center company, based in Cebu City, Philippines, that aims to serve businesses which require basic needs and services. The company provides world-class and cost-effective marketing and business solutions in both business to business (B2B) and business to consumer (B2C).

They uphold that customer satisfaction is the primary concern of your business and the critical component of its profitability. Thus, their exceptional customer service is designed for greater customer retention, which in turn, results in higher profitability. The company is headed by a group of talented and committed individuals who are into meeting and exceeding client’s standards.

And with this, living up to their company’s mission “Progress is what we aspire for”, they are certain that PROGRESS is just within their grasp

Inbound Service Provider
1. Customer Service
* Respond to customer’s request / inquiries
* Follow-up on customer inquiries not immediately resolved
* Confirmation

2. Order Taking
* Up sell products / services and provide customers with product and service information
* Pre-purchase Inquiry

3. Technical Support
* Identify, research and resolve customer issues / concerns
* Troubleshooting
* Computer Software Product Support

Outbound Service Provider
1. Leads Generation
* Follow-up on new leads and referrals

2. Appointment Setting
* Arrange schedules for Medical, Conference calls, etc.
* Announce a Sale, Grand Opening, or Special Event

3. Registration
* Event and Conference Registrations

4. Market Research
* Surveys, Product Specifics and Promotions

Location:
AMPM CONNECT CALL CENTER, INC.

4th Floor, Gilaida Bldg., 218-G Osmena Blvd.,
Cebu City 6000 Philippines

Local # (63-32) 412-5273)
032-253-9799
U.S. # 323-866-5346. 323 488 9927

Website:
http://www.ampmconnect.com/

The APC Center (Philippines)

Thursday, August 20th, 2009

The Asia Pacific Computer Technology Center Inc. is a premiere recruitment and training partner of the Information and Communications Technology (ICT) industry. Driven to address the burgeoning demand for highly skilled professionals, The APC Center forges strong business partnership with top companies engaged in IT, Call Center and BPO. The APC Center takes pride in their efforts to secure employment opportunities to qualified individuals.

Location:
The Asia Pacific Computer Technology Center Inc.

5/F Asia Pacific College Building
3 Humabon Place
Magallanes, Makati City

Telephone: (+632) 851-5503 to 05

Website:
http://www.apccenter.edu.ph/

Vaishnavi Business Solutions (United States)

Wednesday, August 19th, 2009

VAISHNAVI BPO allows you virtual office with capacity to increase your work quantum without increasing your staff.

VAISHNAVI BPO Process your return in (over the night) two business days and they can expedite turn around time in busy tax season on your request as per your requirements.

Vaishnavi Business Solutions Services
* Accounting
* Medical Billing
* Medical Transcription
* Book Keeping
* Property Management
* Data Entry
* Web and IT Services

Your Benefits
* Over 50% Cost reduction
* Premium business services
* Free Trail
* Quick Turnaround
* High Quality
* 24 hour customer service
* Flexible schedule

Location:
Vaishnavi Business Solutions

Corporate Center - USA
1800 Stokes Street #50
San Jose
California - 95126
No: (408) 3321 008

Website:
http://www.vaishnavisolutions.com/

NETRING Telekom

Tuesday, August 18th, 2009

NETRING Telekom is a telecommunications company that provides to its customers worldwide high quality long distance telephone and - if necessary - fax connections at really fair prices. All NETRING networks users get access to various telecommunications services that don`t cost them much. Their network is constantly growing while opening their users new features and possibilities. Netring customers may now use NETRING Telekom network while visiting different countries and cities (so called roaming). Quality, simplicity and easy handling are their basic principles and priorities.

NETRING Telecom offers partnership to communication operators on Traffics Termination and Origination through Internet Protocol (VOIP). Netring company possesses wide area capabilities, supports almost all types of known equipment and has already entered into cooperation with big players, such as MCI Worldcom,COLT Telecom, AT&T, as well as with numerus operators from CIS (FSU) countries. They offer full package of services that provides for normal operation of communications company. Netring will be lucky only if you will feel comfortable with them.

Location:
Others

Website:
http://www.netring.at/

Source One Customer Contact Center

Monday, August 17th, 2009

Source One HTMT’s mission is to develop unique, flexible, world-class customer solutions for our clients through personal collaboration, utilizing our dedicated employees and innovative technology – a practice we refer to as Co-Sourcing

Source One HTMT offers you three main services: Contact Center Services
Back Office Processing
Information Technology

With the ability to offer these services across diverse markets, and with operations on-shore, near-shore and off-shore, Source One HTMT has a very strong, unique and competitive edge with which to serve clients and their customers worldwide.

Source One HTMT is among the few companies in the customer solutions industry that operates using six sigma methodologies across all processes, and we are also ISO 9001:2000 compliant and BS 7799 certified.

Source One HTMT believes in commitment to maintaining the most knowledgeable and responsive staff as well as the effective use of the latest technology. Our employees have multi-lingual capabilities including English, French and Spanish. With strong marketing and client management teams based in the US, we provide well-knit client interaction so you can be sure your business in safe hands. Source One HTMT utilizes the right technology and favorable pricing to provide clients with comprehensive and high-quality business solutions with benefits that are real, measurable and sustainable.

Location:
United States

Website:
http://www.sourceoneglobal.com/