Sento
Sento Corporation specializes in Right ChannelingSM, a proven methodology designed to optimize customer contact solutions and ensure that companies make informed choices for multi-channel communication that support their business goals and customer expectations. Sento offer outsourced customer contact services designed to optimize the way companies interact with their customers to enhance brand loyalty, improve customer satisfaction, drive business initiatives and reduce service costs. Through their proprietary Customer Choice PlatformSM, Sento offer comprehensive professional services and customer interaction tools for customer acquisition, customer service and technical support. Companies can select communication channels from a range of integrated live support and web-enabled self-help applications that combine voice, chat, email and web forums.
Based in Salt Lake City, Utah, Sento operates five contact center facilities: three in the United States, one in France, and one in The Netherlands. In the fall of 2004, Sento acquired Xtrasource, Inc., which had operations in Raleigh, North Carolina, Enschede, The Netherlands, and Metz, France.
Location:
Germany
Website:
http://www.sento.com/
Loading ...