Intervoice
Intervoice is a market leader in the delivery of personalized, multi-channel automated information solutions that connect people with information, empowering them to control the way they interact with a business. Intervoice’s exceptionally designed voice solutions result in improved operational efficiencies, new revenue streams, and most importantly, enhanced customer satisfaction.
With over 23 years of market leadership, Intervoice provides best in class voice solutions to enterprise and network service providers in 80 countries around the world. Intervoice offer an extensive portfolio of open, standards-based, products and consultative solutions, equipping their customers with the platform, software and services necessary to achieve their immediate and long term business goals. Intervoice offer their customers choices, providing them with deployment options that best suit their business goals, from in-house to fully outsourced solutions.
With Intervoice extensive background in dozens of vertical markets, we have assisted customers to be the best in their markets, from financial institutions and healthcare providers, to retailers and telecommunications companies.
A constant source of innovation, Intervoice has more than 100 U.S. patents awarded or pending and is active in the development and support of open standards. As an innovator, Intervoice is recognized by leading technology analysts. Gartner positioned Intervoice in the Leader Quadrant of its 2005 IVR and Enterprise Voice Portal Report.
In January of 2006 Intervoice completed the acquisition of Edify, a leading global supplier of interactive voice response solutions, from S1 Corporation. The resulting company stands as one of the largest and most innovative providers of voice self-service systems in terms of customer deployments and one of the biggest players in the multi-channel, customer contact industry.
Location:
UK
Website:
http://www.intervoice.com/
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