CustomerLine
CustomerLine Private Limited is a customer management outsourcing company aimed at providing customer interaction solutions for the Telecom, Banking, Financial services, Information Technology, Tourism and Insurance verticals.
Incorporated in January 2001, CustomerLine is incubated and supported by US Technology Group. Their range of customer management solutions help clients to eliminate operational risks and aims to provide outstanding service delivery at a single point of contact. CustomerLine helps clients manage their back end customer activities, to attain excellence in customer service and most importantly, build profitable relationship with their customers. They have the expertise to implement systems and manage customer interactions reliably and cost effectively. . In the competitive world, customers are constantly demanding lower prices and round-the-clock service. This demand for convenience requires multi-channel customer access, including telephone, fax, Internet, mail, Interactive Voice Response systems (IVRs), interactive multimedia kiosks, face-to-face meetings. CustomerLine is the first call centre BPO Operation in Kerala to be ISO 9001:2000 certified by BVQI.
Location:
United States
Website:
http://www.customer-line.com/
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