Phil Call Center Directory

AICOM Solutions is a North American company committed to provide solutions and services that reduce costs, improve productivity, maximize efficiency and ultimately improve bottom line results.

AICOM Solutions outsourcing global delivery model focuses in:

- Business-Technology consulting;
- Enterprise Application Development and Integration (EAI);
- Application Support and Management;
- Business Process Outsourcing (BPO); and
- Point Solutions applications in:
· e-Learning and
· Business Intelligence.

AICOM Solutions customers are Fortune 5000 companies supported by teams of dedicated professionals in development and support centers in US, Canada, and offshore locations.

Location:
United States

Website:
http://www.aicomsolutions.com/

The Callcentric service provides consumers and businesses around the world with the benefits of cost savings and high quality phone calls using Session Initiation Protocol (SIP) which is a type of Voice over Internet Protocol (VoIP). Using software on your computer or stand alone telephone adapters along with your dial-up or broadband internet connection allows you to bypass the traditional local, long distance, and international telephone carriers resulting in significant savings.

Callcentric is a service of Accatel Technologies Inc, part of the Accatel, Inc. group of companies. Accatel was founded in 2001 by individuals involved in international telephony services since 1995.

Location:
United States

Website:
http://www.callcentric.com/

WorldVOIP, the Broadband Phone Company is setting new expectations in communications by offering consumers and small business a higherlevel of quality with more features than ever before. By utilizing their existing phones or high end VoIP Internet phones, its an affordable alternative to tradional telephone service that is flexible and scaleable but with a high level of quality.

WorldVOIP Inc, provides VoIP services, in North America including Canada and United States, as well as the United Kingdom and 7 other countries. WorldVOIP provides a full suite of origination and termination services on tis world wide network and provdes account setup, customer service and billing.

With a select group of partners, WorldVOIP is able to provide their customers the latest cutting edge technology and stay ahead of the constantly changing communicati8ons industry.

Location:
United States

Website:
http://www.worldvoip.net/

The Lycatel Group is the fastest growing pan-European prepaid telecoms organisation.

Substantial investments to develop key capabilities- the technology infrastructure, Lycatel talented people, long-term strategic partners and best practice processes have allowed them to firmly establish a profitable prepaid calling card business. A thorough understanding of the underlying cost structure required to drive economies of scale in calling card operations has enabled them to set a benchmark business model for the industry.

Lycatel originate and terminate over 1 billion minutes of voice traffic per month, interconnect with over 90 international carriers and complete over 1.7 million voice calls per day.

Lycatel focus on targeted niche prepaid markets has enabled us to compete successfully with innovative products serving the needs of ethnic customer segments, by providing great voice quality supported by customer services that aims to create customer delight at every touchpoint. Lycatel employees are committed to growing the Lycatel brand in a relentless pursuit to develop winning propositions.

Lycatel mission to be the number one prepaid operator globally is driving them to grow their market share even further and to replicate our European success world-wide by developing sales and distribution channels in key markets.

The Lycatel Group`s future is exciting. Our new residential services, e-commerce portal, wholesale business, entry into the established North American market and launch into the European MVNO prepaid mobile arena are already reaping rewards.

Lycatel will continue to keep a close watch on the imminent consolidation in the industry to make selective acquisitions and enter the emerging markets of Eastern Europe, and the Middle East to drive profitable revenue growth.

The Lycatel Group, led by our entrepreneur founder Subaskaran Allirajah, looks forward to welcoming you to our growing family of satisfied customers and partners working towards developing a mutually beneficial business relationship.

Location:
UK

Website:
http://www.lycatel.com/

Nissioutsourcing.com is a part of Nissi Infotech (nissiinfotech.com) software company since 1997 is based at Coimbatore, South India, a city renowned for its enterprises and now gradually becoming a hub for Business Process Outsourcing services. They symbolize the hardworking and dynamic nature of this famed city, popularly referred to as ‘The Manchester of South India’.

Nissioutsourcing.com have been in this industry for more than 8 years They have provided services to various countries like UK, US, Japan, Canada, Israel , Malaysia and Singapore. They have 3000 sq feet of office space. They have Broadband connection connected to all computers. Nissioutsourcing.com have Trained staff good in english They will be able to recruit any number of people in short time - their city has very good supply of english speaking poeple and also the nearby places are having good schools and colleges. Nissioutsourcing.com is at present providing back office services to UK , US, Israel and Malaysia and Singapore customers for different services.

Location:
India

Website:
http://www.nissioutsourcing.com/

Aerocall is a facilities-based carrier, offering state-of-the-art VoIP solutions. Headquartered in New York; Aerocall maintains and operates a world-class VoIP network. Using proprietary software and databases, along with their marketing and technical expertise; they provide unparalleled service to their wholesale and retail customers.

At Aerocall, they strive to be the leading telecom expertise site and offer the highest quality telecommunication data, reports and services to the international telecommunication community.

Aerocall team is composed of international telecom experts based in America, Europe and the Middle East with experience working in all telecom markets around the world.

Location:
Romania

Website:
http://www.aerocall.com

Paramount Outsourcing Private Limited (POPL) is your right choice for BPO (Business Process Outsourcing), Call center, and Embedded software development services.

POPL’s BPO services are focused on providing full range of Data entry, Data conversion, financial transaction processing, Product administration, Presentation formatting, Customer database translation and Billing services to clients.

POPL’s Call center services are focused on Just Dial-in, Just Dial-out, Just e-chat and Just Transcript-in services.

POPL’s Embedded system services are focused on software and hardware development in Mobile communication, Digital signal processing, Data acquisition, GPS and GIS areas. Paramount Outsourcing provide on demand innovation services and mentoring services for embedded software and hardware developments.

Paramount Outsourcing have IT professionals having several decades of experience in Telecom, Finance and data entry areas. Paramount Outsourcing use cutting-edge technology to provide efficient services. Paramount Outsourcing hire enthusiastic and hardworking domain experts, who strive for flawless and efficient execution of the services.

Paramount Outsourcing is committed to flawless execution of our services by institutionalizing the best quality standards. Paramount Outsourcing follow ISO9001:2000, COPC and SEI process guidelines while working with clients and their customers. Paramount Outsourcing believe in Phillip Crosby’s principal “Quality Is Free!” Our goal is to give highest quality products and services to the customers.

Paramount Outsourcing continue to invest in BPO, software and hardware development business, which enables us to grow in outsourcing business. They are built on two decades of process and quality focused company in the Telecom industry. The experience spans in USA, India, Malaysia, France and Japan.

Location:
United States

Website:
http://www.paramountbpo.com/

First Call Business Communications are a UK based supplier of Inbound Call Management Services. First Call’s experience has been developed in the sensitive area of medical response handling, where prompt, accurate, and polite communication skills are vital in providing a service which gives client’s employees and customers, security and peace of mind.

With over 40years operational experience, First Call has significant expertise in all aspects of the inbound call centre solutions industry, allowing companies to outsource all their call-handling requirements. Providing a tailored call management service from UK based live call handling centres in England and Scotland, First Call combine tens of years of experience with the very latest in call centre technology and staff training to provide the highest quality of communications support for your company.

First Call Business Communications – putting the needs of your company first.

All of First Calls inbound call solutions are bespoke to your business. This ensures a continuity of communication with your customers and presents a professional, efficient image of your company.

First Call Business Communications provide a wide range of call handling solutions. A list of the most popular services is noted below; just click on the link which best suits your companies call needs.

- 24hour Telephone Answering Services
- Out of Hours Call Handling
- Daytime Telephone Answering and Messaging
- Lone Worker / Health and Safety Call Handling
- Overflow Call Handling

Location:
First Call Business Communications

Aberdeen Office
St Magnus House
21 Guild Street
Aberdeen, AB11 6NJ

Website:
http://www.first-call-comms.co.uk/

JEM Sales and Marketing was formed in 1995. A unique telemarketing company that can also provide a comprehensive marketing communications strategy. Their reputation has been established on delivering outstanding results for some of the worlds leading organisations. Each area of business is handled by a specialist in that particular field and all personnel are carefully selected based on the skills set required

JEM Sales & Marketing do not use agency staff, students or temps. They are committed to quality, which means that they require people with dedication, loyalty, enthusiasm and a passion for success. They are committed to the ongoing development of their work force and reward them in a variety of ways some including a daily and quarterly bonus. Their aim at all times is to nurture a highly motivated, successful, committed and friendly team.

Outbound Services:
- Appointment Setting
- Lead Generation
- Direct Selling
- Market Research
- Seminar & Exhibition Placements
- List Cleaning and Database Enhancement
- Customer Care Surveys
- Mystery Shopping

Inbound Services:
- Virtual Secretary
- Advertising Response Lines
- Technical Support Lines
- Order Lines
- Customer & Consumer Care Lines
- Help Lines

Complimentary Services:
- List Purchasing
- Database Building
- Direct Mailing and Fulfilment
- Consultancy
- Training
- Marketing & Communications Strategy’s
- IT Support / Maintenance

Location:
UK

Website:
http://www.jemmarketing.co.uk/

Wendy Hawthorne set up Junglebeat Marketing in 2002. With a background in sales and marketing for companies covering various sectors, Wendy decided to start out on her own as she felt that many businesses could benefit from a personal, tailored marketing strategy rather than a standard call centre approach. The concept was accepted well by the market and to help with the increase of business, Suzanne Johnston joined the Company in 2003.

Junglebeat Marketing offers a cost effective solution to SME’s who are unable to afford a full time marketing or business development member of staff. Minimum monthly contracts start at 4 hours. The Company services are offered in Fife, Perth, Tayside and the Lothians.

JungleBeat Marketing consultants have practical experience of business and commerce. They know from experience how to open more doors to decision makers Junglebeat Marketing never work to a prepared script, which is restricting, but use their period of training with clients to absorb their sales message and gain a sound working knowledge of their product or service. Thus, their dialogue with prospects, and the delivery, tone and fluency of the conversation is of the highest quality. Targeted executives never know they are an outsourced team member, as they make contact as a senior marketing person within your organisation.

Location:
UK

Website:
http://www.junglebeatmarketing.co.uk/