Phil Call Center Directory

nikotel - experts in VoIP since 2000.
After building one of the most successful ISPs in Europe the team moved on to the next big thing in telecom -VOIP. Today nikotel is serving more than 400,000 customers in over 100 countries and will go the next big step in its international growth strategy. With building a strong global sales force s nikotel will claim its future place a worldwide leader in this new way of communication services. Headquartered in San Diego, California USA and a European Office in Hamburg, Germany nikotel is at your service almost 24/7.

nikotel offers top solutions for the communication needs of retail and business customers worldwide. The SIP (session initiation protocol) based technology was developed over the last 5 years and sets the standards in quality and stability. Customers can choose from plug and play Telephone devices to full customizable office PBX solutions enabling existing phone equipment into VOIP systems or even complete solutions out of one hand.

Location:
United States

Website:
http://www.nikotel.com/

Hello Technologies provides high-end, voice-based, inbound customer care solutions and outbound telemarketing services to American corporate clients. We have successfully implemented inbound and outbound services in the telecommunications, Internet, computer and printing supplies industries.

Hello Technologies has put together an extraordinary team of customer service professionals, robust technology and proven technique to provide you the best customer connections you need.

Hello Technologies is committed to provide customer care solutions that carry out your marketing programs effectively, reach your sales goals, and build customer trust and loyalty.

Hello Technologies aims to differentiate itself in the marketplace by building a strong corporate culture that attracts world-class call center agents. Superior training methodology will assure the Company’s clients that they will receive more than what is expected.

Their Call Center Agents are trained to provide customers with informed answers to their questions, recommend products and services to meet their needs, and deliver more value from their relationship with your company.

Location:
UK

Website:
http://www.askhello.com/

Futurelight Telecoms, a California Corporation, is a Federal Communication Commission (FCC) Section 214 licensed international carrier since January 2005. Futurelight Telecoms aims to be an active player in the very robust Asian telecommunications market and primarily provides international voice connectivity between the US, the Philippines and the rest of Asia.Futurelight has assembled a management team with proven leadership skills and years of expertise in the field of telecommunications.

The Company has entered into alliances with telecommunications operators in the Philippines, Hong Kong, Singapore and Korea and currently provide wholesale termination services to a number of US telcos including Tier1 operators.

The Company currently provides wholesale VOIP termination for Philippine telcos and value added service providers for the transport and termination of VOIP traffic from the Philippines to the rest of the world. It offers full VOIP gateway provisioning and management to partner telcos and other service providers.

Location:
United States

Website:
http://www.futurelighttelecoms.com/

EUROPA B2B is part of EUROPA Communications, the trading name of EUROPA Marketing Services Limited, Reg. Number 02961237.

EUROPA B2B has two complementary ’sister companies’:
EUROPA IT Marketing and EUROPA Resourcing Limited, a specialist IT business development company and recruitment organisation respectively.

EUROPA started trading in 1994 and has shown consistent year on year growth since, with an expanding team of specialists providing services in both the UK and internationally.

Location:
UK

Website:
http://www.europab2b.co.uk/

EuroCall are a team of highly experienced call centre managers, telemarketing agents, software engineers/technicians and consultants. EuroCall have extensive experience in setting up mission critical call centres for major blue chip companies in the Finance, Publishing, Telco and IT industries. These call centres were hugely successful; so, early in 1996, they set up their own telemarketing call centre. The management team has not only set up call centres, but has also had personal experience of marketing and selling multi-million dollar IT solutions to all industry sectors. It is this combination of experience and talent that make them especially appropriate for the IT industry.

EuroCall Telemarketing are the leading pan-european multi-lingual telemarketing agency specialising in servicing the hi-tech industries of information technology and telecommunications. EuroCall specialises in outbound telemarketing for the IT industry, with a capacity of over 1,000,000 calls p.a. at the last count, and this capacity is more than doubling each year. With experience of almost every combination of technical solution or business solution and vertical market or industry sector. e.g. ERP into retail, or datawarehousing into Banking and Finance, EuroCall is the choice for the IT industry marketing manager who needs an agency they can rely on!

We have glowing references, and are preferred supplier to some of the most successful and demanding organisations in the IT industry.

 EuroCall works for Clients in the high-tech sectors of IT and Telecommunications. That’s all we do, and we’re very good at it! Over 20% of the top 50 software and hardware companies in the world use EuroCall on a regular basis, and their market share is growing all the time. The massive benefits of industry knowledge and expertise are ratified by their customers time and time again. So don’t be afraid - use an agency that knows what you and your customers are talking about (in every language!).

Location:
UK

Website:
http://www.eurocall.org.uk/

Advance Communications is a Connecticut call center company with creative service you can trust and innovative technology you can count on.
Advance Communications has been in the telephone messaging business for over 40 years. Founded in 1956, this Connecticut call center company has grown from a local messaging service into a 24-hour, seven-days-a-week, dynamic inbound call center.

Advance Communications have the technology and the personnel to handle a heavy call volume for our customers across the country. And as a Connecticut call center company, Advance Communications still maintain our commitment to meeting the telephone messaging service needs of the local business community.

Location:
United States

Website:
http://www.advancecommunications.com

Jazztel is a leading telecommunications and data transmission carrier with its own infrastructure in Spain. The company offers broadband solutions for voice, data and Internet traffic geared towards residential and bussiness markets.

Jazztel has rolled out its network in more than 100 metropolitan areas and business parks in Spain. This local access network infrastructure along with its backbone network is one of the most rapid telecommunications networks in Europe.

JAZZTEL Group has developed an extensive Network in order to provide its customers with innovative broadband services supported by its own infrastructure, thus being able to guarantee control over the quality given to customers.

JAZZTEL Group currently offers telecommunications services for fixed telephone lines, data services, (such as virtual private Networks, or VPNs) and Internet, through its own infrastructure (Direct Access Service) and through the infrastructure of third parties (Indirect Access Services).

JAZZTEL Group also offers a great variety of advanced solutions (Value Added Services) such as the hosting of information and websites in JAZZTEL servers, software engineering and development of management solutions, telecommunications systems integration, installation of telephone switchboards, and the installation, configuration and maintenance of Networks.

JAZZTEL aims its range of services at both residential and business customers, adapting its range to the specific needs of each segment. Furthermore, JAZZTEL takes advantage of its telecommunications infrastructure by providing services to other carriers (Wholesale Customers).

Location:
UK

Website:
http://www.jazztel.com/

HCL BPO currently consists of two operational entities under a single management - HCL Technologies BPO Services, India and Northern Ireland.

HCL BPO represents HCL Technologies’ most significant strategic business extension and investment to date. The focus on and commitment to BPO is based on the following assets and attributes of the parent organization: HCL Technologies:

Global Client Base & Relationships - HCL-T’s global relationship base consists of approximately 454 clients, including 61 Fortune 500 organizations, in such high propensity to and potential of outsourcing Sectors as IT / I.S / Insurance/ Financial Services / Retail.

Global Presence & Reach - HCL-T operates in 15 Countries across 20 locations between U.S.A, Europe and Asia-Pacific, deploying over 100 Customer Relationship Managers (over 70 of whom are located in the U.S.A). This network ensures effective and responsive Client Relationship Management.

Related Technology Domain Expertise - HCL-T has developed extensive expertise in a wide range of emergent and mainstream Technology Domains. Some of these Domains bear a direct relationship to a wide range of B.P.O services - e.g. CRM/ ERP/ SCM/ Imaging & Workflow etc.

Relevant Industry Practices - In addition to Technology Domain expertise, HCL-T has also developed a number of Industry Practices, including Banking / Funds Management / Insurance / Retail.

Funding & Scalability - HCL’s BPO operations have been totally funded from internally generated resources, enabling the rapid ramp-up of delivery infrastructure in diverse locations and countries as well as significant enhancements in delivery Reliability, Security and Quality.

Location:
UK

Website:
http://www.hclbpo.com/