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PhilCallCenter.com is a site dedicated to finding world class call centers for quality call center professionals. These includes information regarding call center, contact centers, BPO, Voice Over IP (VOIP) companies. It is also a useful tool to find information about call center activities, call center lifestyle, important events and trends.

 

Helpful Materials

 

  Enunciation

The clearness or crispness of a person’s voice. If a speaker’s enunciation is good, it will be easy to understand each word he or she says.
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Interview Questions

Know some basic interview questions and get some ideas on how to come up with good answers
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US States

States and their abbreviations
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Must Read

 

  INTRODUCTION TO COMMUNICATION

Define of Communication

  • Identify the Elements of Communication
  • Identify Communication Models
  • Identify Forms of Communication
  • Identify Barriers to communication

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What is Customer Service?

We define good customer service as: “A genuine concern for our customer’s well-being and a sincere desire to help customers solve their problems.”

  • Dealing with people with a certain level of responsibility.
  • Attending to client’s concerns and issues.
  • Dealing with people who are authorized to provide information or make things happen for a customer.
  • Giving clarification and satisfaction to customer’s concerns.

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Latest Call Center Jobs

 

Telemarketer -- Chase Technologies Corp. -- MAkati City
- 2010-03-10 15:33:34
Candidate must possess at least a Bachelor's/College Degree , in Business Studies/Administration/Management, Commerce, Marketing, Mass Communications or equivalent. Applicants must be willing to work in MAkati City. Preferably 1-4 Yrs Experienced Employees specializing in Sales - Telesales...
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Apply now and FLY for FREE!!! -- Stream Global Services -- Alabang, Makati City
- 2010-03-10 15:19:52
Should have finished at least two (2) years worth of units in college Should have Excellent English communication skills Should be amenable to working under the following conditions: Graveyard shiftsRotating work schedulesWorking holidays and OT Applicants should be Fili...
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Team Manager (Outbound) -- TRG Philippines, Inc. -- Ortigas Center, Pasig City
- 2010-03-10 14:21:58
Responsible for the campaign’s performance and overall profitability and their contribution to the company’s bottom line. Develops agents for them to deliver required results on both performance and quality as set by both the company and its clients. Leads and supervises the te...
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Call Center Agent(Outbound) - Dayshift -- Owtel Philippines, Inc. -- Ortigas, Pasig City
- 2010-03-10 13:59:22
   Conduct outbound calls both existing customers and cold-calls prospects to obtain additional business. Performs various admin-related office works to ensure compliance with requirement of office administration. Observes established safety and health standard procedures / regula...
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NORTH EDSA - Sales Representatives -- Stream Global Services -- North EDSA
- 2010-03-10 09:45:56
As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping...
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MAKATI CITY - Sales Representatives -- Stream Global Services -- Makati City
- 2010-03-10 09:28:54
As a sales representative, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales represe...
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Sales Representatives -- Stream Global Services -- Makati, Shaw, Alabang, Eastwood, North Edsa
- 2010-03-10 09:09:17
As a sales representative, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales represe...
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TELEMARKETING EXECUTIVE -- Inform Software Pty. Ltd. -- Pasig City
- 2010-03-10 08:09:39
To perform outbound telephone-based sales development calls to Australia and other Asian country based IT management professionals. To acquire contact information and details of the IT Decision makers in the company. To contribute and work within lead generation and sales team that operate...
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SALES EXECUTIVE - P30,000 + Uncapped Commission -- Company Confidential -- Ortigas Center
- 2010-03-10 07:53:47
We are looking for a self motivated individual to be part of our inside sales team. If you have entrepreneurial instincts, 2+ years experience in inside sales plus a "roll up your sleeves" attitude, you'll fit right in! We offer a very competitive salary package with a base of P30,000 and ...
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Inside Sales Representative -- Branders.com -- National Capital Reg
- 2010-03-10 06:07:53
  The Inside Sales Representative (ISR) is a staff position reporting to the Sales Manager. This position has no direct reports. The ISR serves as a First-Line Contact for clients and is responsible for developing and maintaining partnerships with clients to increase business and client sa...
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For Rent Burgundy Westbay Tower Favorable for students (MALATE)

LOCATION:
- 820 Pablo Ocampo Sr. St., Malate, Mla
- Near De La Salle University
- Favorable for students near the school

ABOUT THE UNIT:
- Unit 1803-1804
- Floor area 78 SQM
- 3 bedrooms

RENT:
- P28,000.00 monthly rental for the unit
- P2,000.00 parking rental if needed (one parking slot)

CONTACT US:
NANCY LIM - OFFICE TEL NO. 242-7101 LOC 3848, OR 3771
CELFONE# 0922-8686876

KELVIN LIM - OFFICE TEL NO. 242-2944 TO 45
583-3552
CELFONE# 0917-8989938

Burgundy Westbay Tower